Customer Service at Fytique. Get help with product advice, delivery queries, returns, warranty support, and order updates for home gym equipment across the UK.
Customer Service
Support
At Fytique, we’re here to support you before, during, and after your purchase. Whether you need help choosing the right equipment, checking delivery access, or understanding returns and warranty support, our team is available to help.
Contact Us
Email: support@fytique.co.uk Phone: +44 20 8064 1003 Hours: Monday to Friday, 9:00 a.m. to 5:00 p.m. Response time: We aim to respond to email enquiries within 24 hours.
Need Help?
How We Can Help
Product questions before you buy
Equipment sizing and space planning
Delivery and access queries
Order updates
Returns and refund questions
Warranty support
Setup and aftercare guidance
Delivery Support
We offer UK delivery on our products, with clear lead times shown where available. If you have questions about access, upper floors, room placement, or delivery arrangements, please contact us before ordering and we’ll be happy to help.For full details, please see our Shipping Policy.
Returns and Refunds
If you need to return an item, please contact us first so we can guide you through the process. Returns are subject to our Returns and Refund Policy, including eligibility, condition requirements, and any applicable return costs.For full details, please see our Refund Policy.
Warranty and Aftercare
Our products are supplied with the applicable manufacturer warranty. If you have a warranty-related issue or need help after delivery, please get in touch and we’ll help direct your query appropriately.
Pre-Purchase Advice
If you’re unsure which equipment is right for your space, training needs, or home setup, we can help you make a more informed choice before you place your order.
Business Details
Fytique is the trading name of Fytique Ltd. Company No: 17174804 Registered Address: 128 City Road, London, EC1V 2NX, United Kingdom Tel: +44 20 8064 1003 Email:support@fytique.co.uk
